We want you to love your SmartstickX. If you’re not 100% satisfied, we’ve made returns simple and stress-free."
Your Return Rights
Return within 30 days of delivery
Items must be unused and in original packaging
Full refund or exchange once returned
Return shipping not included (unless item is faulty)
How to Return an Item (Instructions)
1
Fill out the return request form below
Provide all necessary details to initiate your return.
2
You’ll receive return instructions via email
Check your inbox for the return shipping label and guidelines.
3
Package your item securely and ship it back to us
Use protective packaging to avoid damage during transit.
4
We’ll process your refund or exchange once we receive it
Expect confirmation and updates on your return status.
Frequently Asked Questions
What is your return window?
☞ Returns must be made within 30 days of delivery.
Do I get a full refund?
☞ Yes, once we receive and inspect your returned item.
Who pays for return shipping?
☞ Customers usually pay return shipping unless the item is faulty.
How long does a refund take
☞ Refunds are processed within 5-7 business days of receiving the return.
